Bulky Waste Collection Service

The Council is resuming the Bulky Waste Collection Service from Monday 18th May 2020

The Bulky Waste Collection Service Can Only Be Requested and Booked Online

You can only request and pay for a Bulky Waste Collection online via the My Services customer portal. 
With the current Covid-19 pandemic, resources are being focused on delivering critical services.  Therefore, the Council’s Contact Centre is unable to process your booking request at this time.

The Council will collect items that are too big for your bin such as such as an old fridge, television, a mattress or a chair for the following cost:

1 item - £6.00
2 items - £12.00
3 items - £18.00
4 items - £24.00
5 items - £30.00


American Style Fridge/Freezer £24.00
Bathroom Suite £18.00
Roll of Carpets £18.00
6 x 4 Sheds £20.00

Full item pricing and a running total will be provided as part of the booking process

The following items will not be collected:

Building materials, soil, sand, cement, loose timber or paint.

What you’ll need

Customers can only request a Bulky Waste Collection online via the My Services Customer Portal:

• Your My Services login, or alternatively sign up for an account whilst on the login screen
• You’ll need a debit or credit card to request this service.

The online process will guide you through booking a collection, making a payment and information on when and how your waste must be presented at the kerbside.

Book now >

If you need help

If you have any issues or your collection has been missed, please add a Note to your request via the My Service Customer Portal or; email info@blaenau-gwent.gov.uk