Pay your Council Tax

Paying Your Council Tax


We understand your concern about receiving Council Tax bills during this very difficult and stressful time for us all. The annual billing process is required by law and was underway prior to recent events.
The Council needs to collect Council Tax to help us pay for the services that we provide to our community.

If you experience difficulty in paying your Council Tax please contact us. We can look to extend your payment arrangement to make it easier for you to pay, and assess your potential entitlement to Council Tax Reduction (or Free School Meals if you have children) if you are on a low income or social security benefits such as Universal Credit. We will keep you updated of any information on financial support made available to assist during this difficult period.

Blaenau Gwent County Borough Council is committed to making services more user-friendly and accessible.

As part of our on-going development programme we offer a range of payment methods for Council Tax directly, and securely, to the Council.


Last Updated 11.56am | 24.03.2020

How to make a payment

If you normally make your payments in person, please note that the cash desk at the Civic Centre is temporarily closed due to the Coronavirus situation. Please see alternative ways to pay below.

  • Direct Debit
  • Online Payments
  • Payment Cards
  • Telephone Payment

Direct Debit

The safest and most convenient way for you to pay is by Direct Debit. A Direct Debit can be setup quick and easily through your online Council Tax account.
You’ll need:

  • Council Tax number
  • Bank name, branch and sort code
  • Bank account number and the name(s) on the account.
  • Direct Debit Form for Council Tax
    (If you prefer a paper copy the form within in the link above needs to be printed out and signed before returning to us.)

Online Payments

This online payment facility allows you to pay your Council Tax directly, and securely, to the Council:

All of your personal and card details are protected using 128 bit encryption, when transmitted over the Internet. Your card details are stored on a server behind a secure firewall. Only authorised personnel may access this information.

 

Post Office and Paypoint Outlets

You can pay by Cash at any Post Office or Paypoint outlet. Use the barcode on your bill/invoice or contact the Revenues section for a payment card. If you have a payment card, please retain it to make payments in the new financial year

By telephone - (01495) 355212

By post - Council Tax Section, Municipal Buildings, Civic Centre, Ebbw Vale, Gwent NP23 6XB

Email : CTax@blaenau-gwent.gov.uk

Telephone Payments

You can make payments to Blaenau Gwent County Borough Council, 24 hours a day, 7 days a week, by using the digital telephone payment option.

By telephoning 0845 6042635, and following the simple instructions, payments can be made using your credit or debit card by keying in the appropriate numbers. (Please note: Calls to this number cost 5p per minute plus your telephone company’s Access Charge).

Contact Information

For further information please contact:

The Council Tax Section
By telephone - (01495) 355212
By fax - (01495) 356132
By post - Council Tax Section, Municipal Buildings, Civic Centre, Ebbw Vale, Gwent NP23 6XB
Email : CTax@blaenau-gwent.gov.uk