Report a flooding incident
Is it an Emergency?
If water is entering your property or there is a risk to life, call the emergency services on 999.
If you have been flooded and need to speak to someone for more advice please call 01495 311556.
Flooding from Highways
Flooding caused by overflowing drains or gullies within the highway network managed by the Council should be reported to the Highways Department on the contact details below:
- Telephone: 01495 311556
Flooding caused by overflowing drains or gullies on Trunk Roads (A465) should be reported to the South Wales Trunk Road Agent
Flooding from Rivers
Natural Resource Wales is responsible for managing flooding from larger rivers, called 'main rivers'. Within Blaenau Gwent these are:
- Sirhowy River
- Ebbw River
- Ebbw Fach River
Flooding from 'main rivers' should be reported to the Natural Resources Wales incident hotline on 0800 80 70 60 (24-hour).
To listen to recorded flood warning information for your area or to speak to someone for advice, call 0845 988 1188 (24-hour) (Calls cost 5p per minute plus your telephone company’s network access charge).
Smaller watercourses, not classified as 'main rivers' fall under the responsibility of the Council. Please contact us at 01495 311556.
Flooding from a Public Sewer, a Burst Water Main or Water Service Pipe
Flooding from these sources should be reported to Dwr Cymru Welsh Water on 0800 0853968 (24-hour)
Flooding from all other Sources
The Council is responsible for managing the risk arising from flooding from surface water, groundwater and ordinary watercourses (smaller watercourses and ditches).
If you are experiencing flooding from surface water (run off or ponding), groundwater or any small watercourses or ditches (ordinary watercourses) please contact us at 01495 311556.
Historical Flooding Incidents
Improving our knowledge and understanding of historic flooding events across the borough will help us to focus our resources and funding towards those areas most susceptible to flooding.
We are working to set up a webpage to allow you to upload information you have in relation to current and historical flooding incidents.
In the meantime if you have any relevant information on historic flooding incidents, including photographs please send information to the planning policy team using any of the contact details below.
For further information please contact
Technical Services Department
Blaenau Gwent County Borough Council
Blaina District Office
Public/foul and surface water sewers
Contact - Welsh Water 0800 085 3968
All drainage issues relating to rivers
Contact – National Resources Wales 03708 506 506
Highway & Land Drainage
Contact - C2BG 01495 311556