Benefits Online

Housing Benefit and Council Tax Reduction online

Managing your Housing Benefit and Council Tax reduction online is quick and easy.

You can:

  • Make a claim for Housing Benefit and/or Council Tax reduction online, 24/7 at times convenient to you. Please note the same application is used for both, you only need to complete it once.

  • Report any change of circumstances that may affect your entitlement such as a Change of Address

  • With simple forms and the ability to upload evidence from devices such as laptops, smartphones and tablets etc.. the process is fast and efficient

What you will need? 

  • Your Housing Benefit/Council Tax Reduction Claim Number to report a change of address, change of circumstances, register for online letters and view your online letters.
  • Your Housing Benefit/Council Tax Claim Number is included in all our letters that are sent to you. If you are having difficulties, please see If you need help? below


Before you start

The Benefit Section will usually make a decision within 14 days. If they need any further information, they will contact you.

You can save and return to your application at a later date if you need to.  

If you need help?

For questions about Housing Benefit and Council Tax Reduction; or, if you are having any problems with our online service. Please contact the Benefit Section on 01495 311556, or email:

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