Private Sector Housing Enforcement Team

Private Sector Housing

Blaenau Gwent County Borough Council is responsible for the enforcement of private sector housing standards within Blaenau Gwent.

Responsibilities include:

  • Solving problems in private rented housing and carrying out assessments under The Housing Health and Safety Rating System to ensure that any residential premises provides a safe and healthy environment for any potential occupier or visitor.
  • Providing advice for landlords and private sector tenants.
  • Dealing with public and statutory nuisances such as dirty premises, noxious premises, dampness from neighbouring properties, smoke through the party wall.
  • Dealing with empty properties.
  • Dealing with landlord harassment or unlawful eviction.
  • Dealing with HMO’s and Licensing of HMO.
  • Immigration inspections.  A person wishing to bring a non-UK resident family member to the UK will often require proof that their proposed residence is suitable.

Tenant information

Condensation and Mould advice leaflet

Immigration Inspection application   

Landlord information

HHSRS landlords guide

Damp and mould growth responsibility leaflet

The Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015

The Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015 are designed to tackle the least energy-efficient properties in England and Wales – those rated F or G on their Energy Performance Certificate (EPC):

The minimum level of energy efficiency means that, subject to certain requirements and exemptions:

  • a) from the 1st April 2018, landlords of relevant domestic private rented properties may not grant a tenancy to new or existing tenants if their property has an EPC rating of band F or G.
  • b) from the 1st April 2020, landlords must not continue letting a relevant domestic property which is already let if that property has an EPC rating of band F or G.

Energy Efficient Rating is detailed with the Energy Performance Certificate (EPC) and a copy of the certificate can be found on

What Do I Need To Do?

  • If your property has an energy rating E or above: no action required under this legislation.
  • If your property has no EPC you need to get a certificate without delay.
  • If your property has an Energy Efficient rating F or G: this legislation applies and you MUST take action.

To help you meet the requirement of this legislation Blaenau Gwent CBC welcomes the introduction of Flexible Eligibility and intends to utilise it for the purposes of reducing fuel poverty by working with energy suppliers obligated under ECO. Funding is available for private owner occupiers and private rented tenants. Which means with the cooperation of your tenant you may be able to access the scheme to meet the requirement of this regulation and improve the energy efficiency of your property.  

EXEMPTION: There are several exemptions available under the legislation if you are unable to improve the property for a valid reason. These exemptions can be found within the guidance documents:

However, all exemption must be evidence based and registered with the National PRS Exemption Register at Please note: The exemption does not pass from owner to owner so a new owner must reregister the exemption.

ENFORCEMENT:  There are financial penalties for breaching the legislation which could lead to a fixed penalty notice being served with a maximum fine of £4,000 for renting out an F or G rated property without registering an exemption. Up to £1000 for providing misleading information to the exemption register and £2000 for failing to comply with a Compliance Notice served under the regulation.


Renting Homes (Fees etc) (Wales) Act 2019

A new Welsh Government law which aims to make things simpler and fairer for tenants came into force on Sunday 1 September. 

The law means it is now an offence to charge a tenant any payment that is not specified as a ‘permitted payment’ by the legislation. This means tenants cannot be charged for such things as an accompanied viewing, receiving an inventory, signing a contract, or renewing a tenancy. It is estimated the law will save tenants, on average, almost £200 per tenancy. The changes only apply to assured shorthold tenancies.

Letting agents and landlords are now only permitted to require a payment for rent, security deposits, holding deposits, a payment in default (when a tenant breaches a contract), and payments related to council tax, utilities, a television licence, or communication services.

The law caps holding deposits paid to reserve a property before the signing of a rental contract to the equivalent of a week’s rent and creates provisions to ensure their prompt repayment. It also gives the Welsh Government the power to limit the level of security deposits should it need to in the future.

The changes are backed up by a clear, simple and robust enforcement regime to deal with breaches. Fixed penalty notices of £1,000 may be issued against anyone seeking a prohibited payment. If penalties are not paid, alleged offences can be prosecuted. For serious offences, an enforcement authority could decide to proceed directly to prosecution.

Most offences carry a fine which is not subject to any statutory limit. Rent Smart Wales will be notified of any prosecution, which they can take into account when considering suitability to hold a licence – without which an agent or landlord cannot let or manage properties in Wales.

For more information following link will take you to the tenant guidance for the Renting Homes (Fees etc) (Wales) Act 2019: 


Registration and Licensing

Landlords are now required by law to be registered or licensed. A new law has been introduced in Wales which applies to all landlords and agents of private residential property. If you own, rent out, manage and/or live in a rented property then this law will impact on you.

To find out more and to apply visit or call 03000 133344.

Report a Complaint

To report a complaint please email or phone 01495 357813