Social Services & Well-Being Act 2014

Social Services and Well-being (Wales) Act 2014: How will this affect my care and support?

The Social Services and Well-being (Wales) Act is a new law that will give you more of a say in the care and support you receive.

To support you to achieve well-being, you will make decisions about your care in partnership with professionals. To help you to do so, you will have easy access to information and advice about what is available in your area.

Carers will have an equal right to be assessed for support, to those that they care for, and more people will be entitled to Direct Payments. 

A new assessment process for care and support will be based on what matters to you as an individual. It will consider your personal strengths and the support available to you from your family, friends and others in the community. The assessment will be simpler and can be carried out by one person on behalf of a range of organisations.
 
There will be more services to prevent problems getting worse, so the right help is available when you need it.

Stronger powers to keep people safe from abuse or neglect will also be introduced.

The Social Services and Well-being (Wales) Act comes into force in April 2016. You will take part in the new process at your next scheduled assessment date.

For more information please see: http://gov.wales/topics/health/socialcare/act/?lang=en

Contact Information

For information, advice or assistance, to make a referral or report concerns in relation to:

  • a person aged 18 or over, please contact the Adult Services IAA Hub
  • a child or young person, please contact the Children’s Services IAA Hub

Telephone: 01495 315700
Email : dutyteam@blaenau-gwent.gcsx.gov.uk
Fax: 01495 353350

For general information enquiries:
Email : info@blaenau-gwent.gov.uk

Headquarters:
Social Services Directorate
Anvil Court
Church Street
Abertillery
NP13 1DB

Telephone: 01495 354680
Fax: 01495 355285