Local Help & Support (COVID-19)

The Welsh Government today (Thursday, 4th June 2020) set out the latest advice for those people who are currently shielding. These people will soon receive another letter from the Chief Medical Officer advising that they continue to shield themselves until 16th August.

The latest advice does enable these people to go outdoors to meet people from one other household for the first time since the start of the pandemic.

The shielded group are people who are classed as extremely vulnerable to developing serious illness if they contract Coronavirus because they have a specific health condition.

They have been following strict shielding advice for the past 12 weeks.

For the latest information go to - https://gov.wales/shielding-continue-130000-people

Community spirit is strong in Blaenau Gwent, particularly at this unprecedented time and the new challenges presented by Coronavirus.

As well as the formal arrangements for support offered by Welsh Government and arrangements for schools we’re also aware of so many community groups, neighbourhoods and individuals who are doing fantastic things to support those who need it throughout the Coronavirus outbreak. 

We’ve put together some useful information below, which we hope will help you find the assistance and support you need.

Specialist support for people who are formally shielding:

Some people in our community are already extremely vulnerable to the virus, and you may need an extra level of support and assistance if:

  • you already receive social care support in your home, either arranged by yourself or through the Council.
  • you have received a letter from the NHS telling you that you are extremely vulnerable because of medical treatment you have had or a health condition that you live with.

If you do not have that support - or if you know someone who is alone with health or social care needs and trying to cope - then please get in touch with us.

Food parcels and the delivery of medication is being arranged through Welsh Government and we can register a request for that service for you. 

We can also help to put you in touch with other organisations that can support you during this time.

Please call us on 01495 311556.

Further Community Support

The Council is working with community groups, local businesses and the voluntary sector across our borough. Our role is to connect you to the various types of support in your locality.

Call us on 01495 311556 with your request. This will be passed to your locality team who will be in touch to talk through your needs.

This might be:

  • help picking up medicine
  • assistance with getting food or essential shopping
  • a friendly phone call
  • something else

You can also email us at info@blaenau-gwent.gov.uk

The related documents below have directories of local services available to support residents. It includes details of local food shops.  You should contact the shops direct for details like opening times, delivery/collection and payment options.  

If you require delivery/collection of items many of our local taxi companies have extended their service to include these arrangements.

There are also details of community support groups (including local Facebook Groups), national support groups and taxis if you need transport.

*This information was produced with help from our local businesses at a point in time and may be subject to change.

Other Information

One of the easiest and most efficient way for residents to access up-to-date information and support from across their community is by keeping in touch with the Facebook Groups that are updated and managed regularly by the community itself.

In Blaenau Gwent we are fortunate to have a number of already established Facebook Groups.

Here are some that you might find useful:

Coronavirus Support Blaenau Gwent
Wellbeing Networks Gwent COVID-19 support and information
Town Groups like Abertillery Town Shopping, Llanhilleth Past & Present, Blaina & Nantyglo community group, Brynmawr Community Working Together

Simply do a quick search for the name of the group in Facebook to see what is going on and be in touch with your neighbours.

We will also be promoting what is available through our own Blaenau Gwent CBC Facebook pages.

Find out more about how you can protect yourself and others from Coronavirus:


Related Documents

Other Related Documents