Together we can keep people safe

Over the Christmas and New Year period and the months ahead, we all need to look out for each other. If you suspect a friend, a family member or a neighbour or someone you support is at risk of harm, abuse or neglect, please see details below of who you can contact to discuss your concerns.

Our local authority social services and other agencies are open to respond to concerns about a child or adult at risk of harm.

If you are worried about a child, young person or adult please Call 101 or contact social services in your area – all social services contact details are included below.

If you are experiencing, or know someone who is experiencing domestic abuse and sexual violence whilst staying at home, visit Live Fear Free for advice (including online chat). Or call the helpline on 0808 80 10 800. This service is available 24/7.

You can also make a silent call to the police – dial 999 – then 55 if you can’t talk.
For more information on keeping people safe go to: https://gov.wales/safe-help/keeping-people-safe

Children and Young People:

Getting help to keep safe
Childline - 0800 1111

Under 12:
https://www.childline.org.uk/get-support/contacting-childline/contacting-childline-in-welsh/getting-help-keep-safe/?in_type=under12service

Over 12:
https://www.childline.org.uk/get-support/contacting-childline/contacting-childline-in-welsh/getting-help-to-keep-safe/

Guidance for practitioners: https://gov.wales/keeping-children-and-young-people-safe-html

Gwent Social Services Contact Details

All contact details: https://www.gwentsafeguarding.org.uk/en/Home.aspx
Click on ‘Report a child or adult at risk’

Out of hours All Gwent - After 5pm and on weekends and bank holidays
Adults and children: Gwent Emergency Duty Team 
Tel: 0800 328 4432.
Blaenau Gwent
Children:
Tel: 01495 315700
Email: DutyTeam@blaenau-gwent.gov.uk 
Adults:
Tel: 01495 315700
Email: DutyTeamAdults@blaenau-gwent.gov.uk

Caerphilly
Children:
Tel: 0808 100 1727
Email: contactandreferral@caerphilly.gov.uk
Adults:
Tel: 0808 100 2500
Email:  IAAAdults@caerphilly.gov.uk

Monmouthshire
Children:
Tel: 01291 635 669
Email: ChildDuty@monmouthshire.gov.uk
Adults:
Tel: 01873 735492
Email: MCCadultsafeguarding@monmouthshire.gov.uk

Newport
Children:
Tel: 01633 656656
Email: children.duty@newport.gov.uk
Adults:
Tel: 01633 656656
Email: firstcontact.adults@newport.gov.uk
or pova.team@newport.gov.uk

Torfaen
Children and Adults:
Tel: 01495 762200
Email: socialcarecalltorfaen@torfaen.gov.uk