Pay your Council Tax

Blaenau Gwent County Borough Council is committed to making services more user-friendly and accessible.

As part of our on-going development programme we offer a range of payment methods for Council Tax directly, and securely, to the Council.

How to make a payment

 

  • Direct Debit
  • Online Payments
  • In Person
  • Payment Cards
  • Telephone Payments
  • Card Surcharges

Direct Debit

The safest and most convenient way for you to pay is by Direct Debit. You save time and there are no cheques to write, no cash to pay, no posting letters or queuing at counters.

Online Payments

This online payment facility allows you to pay your Council Tax directly, and securely, to the Council:

All of your personal and card details are protected using 128 bit encryption, when transmitted over the Internet. Your card details are stored on a server behind a secure firewall. Only authorised personnel may access this information.

In Person

You can pay by debit / credit card or cash if you visit the Cash Desk at the Civic Centre, Ebbw Vale, NP23 6XB. (Link to Google Maps)

Our opening hours are Monday to Friday 8.30am to 5.00pm.

Payment Cards

The cards can be used in any Post Office or in any shop that is a Paypoint Outlet. Please contact the The Council Tax Section

By telephone - (01495) 355212

By fax - (01495) 356132

By post - Council Tax Section, Municipal Buildings, Civic Centre, Ebbw Vale, Gwent NP23 6XB

Email : CTax@blaenau-gwent.gov.uk

Telephone Payments

You can make payments to Blaenau Gwent County Borough Council, 24 hours a day, 7 days a week, by using the digital telephone payment option.

By telephoning 0845 6042635, and following the simple instructions, payments can be made using your credit or debit card by keying in the appropriate numbers.

Card Surcharges

With effect from 1st October 2015 the council is to implement a surcharge for all payments received via the cash desk or by telephone.  For other payment methods, these surcharges will be applied from the 6th October 2015.

These charges will be calculated as follows:-

1.8 % on all credit card payments
18p on all MasterCard Debit Cards
0.35 % on all visa debit cards

Examples of this would be:-

1.8 percent on all Credit Card Payments
For example if someone pays £100 then a £1.80 surcharge would be added so the customer pays us £101.80

18p on all MasterCard Debit cards
For example if someone pays us any amount 18p is added to the total.  If the customer pays us £25 then the total amount becomes £25.18

0.352% on all Visa Debit Cards
For example if a customer pays us £60 then a surcharge of 21p will be levied and the total becomes £60.21

Please note the surcharge will be added just before the transaction authorisation procedure and will give you the option of continuing with the transaction or not.

Contact Information

For further information please contact:

The Council Tax Section
By telephone - (01495) 355212
By fax - (01495) 356132
By post - Council Tax Section, Municipal Buildings, Civic Centre, Ebbw Vale, Gwent NP23 6XB
Email : CTax@blaenau-gwent.gov.uk