Housing Repairs - Council Property
To report all repairs telephone the Housing Hotline - Monday to Friday between 8:50am and 5:00 pm. You must provide us with access to your home to enable repair/maintenance work to be carried out.
Repair Timescales
Each report that is received is prioritised. The more urgent the repair required, the quicker the repair will be carried out. Housing Services sets limits for the response and completion of different types of repair. You can expect your urgent repair to be carried out within 3 working days e.g. electricial works or 7 working days e.g. roof leaks. Non urgent repairs are carried out within 20 working days e.g. overflow problems.
The related document below shows examples of the length of time that you can expect us to take to respond and complete repairs.
Zoning Programme
Non-urgent repairs may be carried out as part of a planned Zoning Programme, on an area-by-area basis to maximise service efficiency and effectiveness. Below is the zoning programme for June 07 to October 07. For further details of when the planned Zoning Programme will be operating in your area contact the Housing Hotline.
ZONE CUT OFF DATE START DATE RASSAU 19/03/08
May
COED CAE 19/03/08
May
BRYNITHEL / SOFFRYD 19/03/08
May
GWENT WAY / ASHVALE 19/03/08
May
GLYNCOED / NEWTOWN 23/04/08
June
BEAUFORT / GARNLYDAN 23/04/08
June
GLANYSTRUTH 23/04/08
June
WAUNDEG / YSTADERI 23/04/08
June
HILLTOP / CWM 21/05/08
July
BRYNMAWR 21/05/08
July
CWMTILLERY 21/05/08
July
YSGUBORWEN 21/05/08
July
HILLTOP 18/06/08
August
WINCHESTOWN 18/06/08
August
ROSEHEYWORTH 18/06/08
August
CEFN GOLAU 18/06/08
August
RASSAU 23/07/08
September
COED CAE 23/07/08
September
BRYNITHEL / SOFFRYD 23/07/08
September
GWENT WAY / ASHVALE 23/07/08
September
For further information please contact :
Housing Hotline
Tel No: (01495) 354600
