If you have a visual or hearing loss, or both, this leaflet will explain how we can help you. Our aim is to provide a service, which is responsive to your individual needs.
We have a statutory responsibility to:
This might result in:
HOW CAN SOCIAL SERVICES HELP?
We can undertake an assessment of your needs. This will include asking about how your sensory impairment affects your life. To help us decide who should be offered a service we use eligibility criteria. The eligibility criteria will enable fair access to services and will help carers continue their important contribution. It is a requirement of the Welsh Assembly Government that we operate in this way.
We may be able to offer assistance to enable you to maximise your independence. If equipment is appropriate this will be assessed for and in some cases provided.
A care plan will be agreed on how we intend to meet your assessed needs.
PARTIAL SIGHT AND BLINDNESS
To initiate a Registration visit, a BD8 certificate will be signed by a Consultant Ophthalmologist. This is forwarded to us and we will contact you to arrange an assessment of your needs.
REGISTRATION
During the Registration visit, you can choose to be registered with us.
REHABILITATION
The role of the Rehabilitation Officer is to develop, restore or maintain your independence within the Community.
Advice and help can be given on:
DEAF, DEAFENED AND HARD OF HEARING
An assessment of your needs will be undertaken. During your involvement with us there may be occasions when Interpreters may be required, e.g. meetings. If so this will be arranged.All workers based within the Sensory Team have BSL Qualifications and are accessible via minicom and fax.
DUAL SENSORY LOSS
If you have both a hearing and sight loss then you may need a specialist assessment and services. Our service aims to provide and enable access to a whole range of statutory and voluntary services and promote equal opportunities for people with visual, hearing or dual sensory loss.
We work within the guidelines of the following legislation:
For further information please contact :
C2BG
The Contact Centre
Central Depot
Barleyfield Industrial Estate
Brynmawr
NP23 4YF
Tel: (01495) 315700
Fax: (01495) 315265
Minicom: (01495) 355959