Household Refuse & Collections

We visit your home to collect general household waste that cannot be recycled every two weeks.

How it works

We will visit your house on the same day every two weeks – even on bank holidays – to collect your refuse. The only time your collection will change is for the Christmas and New Year bank holidays, and we will tell you about rescheduled collections in December.

How to present your refuse

  • Put your wheeled bin or black bags out by 7am on your collection day

  • We will only collect refuse from the wheeled bin that we have given you – we will not take extra bags on top or to the side of your bin

Refuse links:

Contact Information

For further information please contact

Online: Recycling and refuse enquiry form


Tel: 01495 311 556 - Open 08:00 - 17:30 Monday to Friday