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C2BG Customer Care Charter
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Connect to Blaenau Gwent is committed to providing its
Customers with an efficient and high quality service
Contact Centre
C2BG contact centre is a customer focused facility delivering modern, efficient and cost-effective services to users in the communities in which they live.
C2BG offers a choice of ways to contact the council and all services provided by C2BG.
The ethos of C2BG is 'connect', 'communicate' and 'choice'. This means you can access C2BG via the telephone, post, minicom and email, but most importantly face to face through a network of local 'Outreach' venues in the heart of Blaenau Gwent's commmunities.
Over 25 council services, including pest control, refuse and recycling collections, large item collections, abandoned cars, anti-social behaviour, noise nuisance, school meals, university grants, job applications, leisure sevices and blue badges, are available through C2BG via one phone call and the 'Outreach' venues.
Related Documents
C2BG Customer Care Charter
- 1437.12kb
Connect to Blaenau Gwent is committed to providing its
Customers with an efficient and high quality service
Contact Information
Contact Centre - Telephone (01495) 311556
Minicom (01495) 355959
Open Monday to Thursday 8am - 8pm
Friday 8am - 4:30pm
