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Contact Us

How to contact Blaenau Gwent County Borough Council:

Please try our A-Z of Services which gives detailed contact information for services provided by each Department, including contact telephone numbers.

Use our online forms section by following the link on the right hand side of the page. Here you can interact with the council on a variety of issues from reporting problems with highways, requesting assistance with a pest problem or reporting an abandoned vehicle.



Blaenau Gwent Council is committed to listening to the voice of our customers. Please see the links below to any current consultations being carried out on projects within the borough.

Complaints, Compliments and Comments

Blaenau Gwent is committed to Customer Care. As part of our effort to provide efficient and effective services we need to know when you have a complaint. See the Your Voice Counts for our complaints and compliments procedure, and use our Online Form to pass on any comments.

Social Media

Blaenau Gwent County Borough Council wants to engage with as many residents, community groups and partners as possible - the council is embracing social media sites such as Twitter, Facebook and Flickr  to get involved in local conversations.
Social media can empower residents who need to find out information about services.  

Join in the conversation using social media


Contact Us

We would also like to hear from you if you have any suggestions on how to improve our services or if you have any difficulty using any services or if you require any information on how we can help. Please email us on  info@blaenau-gwent.gov.uk with any comments.

Contact Information

For further information please contact

Contact Centre/C2BG
Tel: 01495 311556

8:00 am - 5.00 pm Monday to Friday

Emergency/Out of hours 
01495 311556

Enquiries regarding Piper lifeline alarms
9:00 am - 5.00 pm Monday to Friday
Tel:01495 355238

Enquiries regarding Piper lifeline alarms Out of office hours
Tel: 0845 056 8035 

Duty Referral Team
Tel: 01495 315700
Fax:01495 353350

Monday to Thursday 9:00 am - 5:00 pm
Friday 9.00 - 4.30pm

Emergency Duty Team - Social Services
Tel: 0800 3284432 

24 hour automated payment line
Tel: 0845 604 2635
If you cannot find what you are looking for on our website, please e-mail us at

Email : info@blaenau-gwent.gov.uk