C2BG
You can still access services 24 hours a day, 7 days a week by using the ‘Online Forms’ section of this website, or leaving a non-urgent voicemail outside of our normal opening times. These will be dealt with on the next working day.
You can also access our services in person at the Outreach points in all libraries and sports centres during their opening times, and also by visiting the new Customer Service point located at the Civic Centre in Ebbw Vale. They are open from 8.30am until 5.30pm, Monday to Friday.
C2BG talk with us... 311556
- Customer focused
- One call response
- New ways of talking to you
- Network of local venues
- Easy access to over 30 council services
- County wide
- Time saving solutions
How To Get In Touch
- Phone - C2BG Contact Centre - 01495 311556
- Phone - C2BG Duty Referral Team - 01495 315700
- Minicom - 01495 355959
- Fax - 01495 315265
- email - info@blaenau-gwent.gov.uk
- In person - local Outreach venue
- By post - C2BG, Blaenau Gwent C.B.C, Central Depot, Barleyfield Industrial Estate, Brynmawr, NP23 4YF
- Opening hours - Contact Centre - Monday to Friday 8am - 5.30pm
- Opening hours - Duty Referral Team - Monday to Thursday 9am - 5pm, Fridays 9am - 4:30pm
- Out of Hours Service - 0845 0568035
Where C2BG cannot provide a direct service we will signpost your call to the appropriate service area.
Thank you
Related Documents
C2BG Customer Care Charter
- 609.59kb
Connect to Blaenau Gwent is committed to providing its
Customers with an efficient and high quality service
